1. Information We Collect
We collect different types of information to enhance your experience with our App, including:
Personal Information:
We collect different types of information to enhance your experience with our App, including:
- Account Details: Name, email address, phone number, and login credentials.
- Charger Usage Data: Information about charging sessions, charger status, and usage patterns.
- Location information: Your Device’s location services will be mainly used in order to connect to our chargers via BLE/WIFI. Your Location Information is not stored nor accessed.
Non-Personal Information:
- App Usage Data: Technical information such as IP address, device type, and interactions with the App.
Non-Personal Information:
- App Usage Data: Technical information such as IP address, device type, and interactions with the App.
2. How We Use Your Information
We use the collected information for the following purposes:
- Account Management: To manage your user account and provide seamless functionality of the App.
- Charger Control & Monitoring: To allow remote control, monitoring, and scheduling of your BRIGHTBLU EV chargers.
- Personalization: To tailor features and services based on your preferences and usage patterns.
- Security & Compliance: To prevent fraud, ensure safety, and comply with legal obligations.
3. Data Sharing and Disclosure
We share your information only in the following circumstances:
- Legal Requirements: We may disclose your data to comply with legal obligations or in response to lawful requests from public authorities.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance the App experience, such as:
- Cookies: Small data files stored on your device to help personalize your interaction with the App.
- Web Beacons: Electronic files used to track usage statistics and performance.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and Update: Review and update your personal information in the App settings.
- Delete Your Data: You can either delete your Account and its data directly form the App or request deletion of your personal data by contacting us at [email protected]
7. Retention of Data
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Some data may be retained for legal or business purposes, even after account closure. Otherwise, we do not retain any data of the customer with us.
8. Children’s Privacy
The App is not directed at children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe that a child under 13 has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App with a revised “Last Updated” date. Your continued use of the App after any such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our Grievance Officer:
- Email: [email protected]
